AI you can trust.
We create enterprise-grade AI solutions you can trust, delivering reliable results that seamlessly integrate with your existing workflows. Our cutting-edge approach, designed for regulated industries, eliminates the bias, incompleteness, and hallucinations found in many AI solutions.

Drawing from 15+ years of applied AI research and our portfolio of 170+ patents, Primal’s neuro-symbolic approach combines the power of neural networks for language processing with symbolic reasoning. This deeper understanding of words and concepts drives better decisions and outcomes for your organization.
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Primal Provenant
Primal Provenant is an AI tool built for professionals who need answers they can trust. Primal Provenant provides accurate, clearly cited answers based exclusively on documents stored securely within your internal systems. You can search through documents, summarize material, and get precise answers to complex questions, always knowing exactly where an answer came from.
Primal Provenant for Legal
Leverage Provenant for Legal for rapid matter Q&A, key fact extraction, and revisiting matter details prior to client meetings.
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Primal Provenant for Health
With Provenant for Health, patients can access physician-verified content about their conditions and treatment on their own, saving valuable in-clinic time and facilitating better-informed patient care.
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The Primal difference
Deep AI expertise
Benefit from over 15 years of applied AI research, led by Primal Labs with 170+ patents on both core AI technologies and AI-related applications, delivering responsible solutions at the forefront of AI innovation.
Innovative technology
Stay ahead with the latest advancements, addressing AI challenges and delivering tailored solutions for an exceptional AI experience.
Focused problem solving
We prioritize addressing your specific challenges with purpose-driven AI solutions, rather than deploying AI indiscriminately.
Advanced data security
Powered by Microsoft Azure, our approach ensures confidentiality and compliance while incorporating secure AI practices to safeguard your sensitive data.
Primal Labs
Fusing vision and innovation
Led by our Chief Scientist, Dr. Jimmy Lin—a global authority in Al and the David R. Cheriton Chair in the School of Computer Science at the University of Waterloo—Primal Labs embodies our commitment to applying state-of-the-art Al techniques to solve real-world challenges. This applied research approach, supported by over 170 patents, directly drives the innovation behind Primal applications.
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Primal Blog
Insights from the frontier of AI
Explore our freshest articles on how artificial intelligence is reshaping industries, enhancing efficiency, and unlocking innovation.
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Primal Labs
The Simplest Thing That Can Possibly Work: Pseudo-Relevance Feedback Using Text Classification
Discover how a simple approach to pseudo-relevance feedback outperforms complex models in search.
Jimmy Lin
September 12, 2024
Primal Labs
Vector Search with OpenAI Embeddings: Lucene Is All You Need
Our work challenges the idea that vector stores are needed for deep neural networks in search - read more about Dr. Jimmy Lin's research.
Jimmy Lin
December 9, 2024
Primal Labs
Introducing Primal Assistants: A framework for software agents
Explore how Primal’s software agent automatically delivers content that is tailored to your unique interests.
Primal
September 12, 2024
Primal Labs
How Small Data Helps Understand Individuals in Real Time
Is big data always the right approach for gleaning insights about individual customers interests?
Primal
September 12, 2024
Unlock the power of AI for your enterprise
Talk to our team to learn more about how we supercharge your enterprise with AI.
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