With our SaaS delivery model, “pay as you grow” pricing model, and overlay product capability, we help you accelerate time to market and increase your return on investment. Our flexible delivery methods reduce risk and complexity, by providing just the functionality, features, and process automation you need. A transaction repository ensures end-to-end transactional integrity and auditability, and gives you greater control of the customer experience and more flexibility in how services are managed.
Benefits:
- Lower IT involvement
- Reduced Capex
- Reduced staff costs
- Flexible business terms
- Pay as your needs grow
- No upgrade or support costs
- Lower overall TOC
- Faster implementations
- Quick ROI
We offer a spectrum of managed services, including:
Applications Management
Primal can manage your application remotely, so your staff can concentrate on core systems and applications. We can manage your application, whether it resides at your data center or at a third-party facility, through a secure remote connection. Your organization maintains complete control over the physical infrastructure, hardware, communications, data and system access. Our specialized application management systems and customer care experts ensure your systems are running optimally 24/7. This keeps costs down and performance in line with your business needs.
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Business Process Outsourcing
Primal can provide the day-to-day operations staff necessary to operate your solution so you don’t need to carry the labor cost with all its associated overhead on your books. Our outsourced services provide you with flexibility and expertise trained in the business processes and how to gain maximum value from Primal’s solutions. All of our BPO service arrangements are custom tailored to meet your unique business requirements.
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Data Center Services
At Primal, we provide you with the flexibility you need for your solution. We can host and
manage your environment in our Data Center. We can provide remote applications
management and BPO services for solutions hosted in your data center, or that of
a co-location provider. Our data center partner is Irvine, California-based Intelenet
Communications. Intelenet is a SAS-70 Type II certified facility.
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