
The IPC Platform goes beyond traditional mediation systems and data warehouses. By providing a robust and flexible real-time capability for managing your transactional data, IPC Platform enables automation of business processes, and provides business intelligence required by your marketing and finance users.
The carrier-grade IPC Platform provides you with the ability to capture transactional data from your voice, data and video networks; format, correlate, enhance, and store your data in a “business-usable” form; and retrieve your data for monetization, audit & compliance, or analytic purposes. In addition, we can enrich your transactional data with externally provided demographic data, to provide enhanced insight into your customers.
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A flexible architecture allows the IPC Platform to be rapidly tailored to meet the specific needs of each client – whether that client provides residential, commercial, enterprise, or new media services.
With its unique transaction definition capability and powerful correlation engine, you can assemble transaction data for specific business purposes, assign business rules, and track the flow of the transactions through their business lifecycle. Robust monitoring and alerting capabilities are provided to enable you to react to conditions in real-time that you define as outside acceptable parameters.
The advanced web portal capabilities enable you to provide essential business value to both, your user communities and your end customers. Flexible branding, language support, reporting and analytics, and transaction access control allow you to create custom tailored portals that exactly meet the needs of your business users and your end customers.