Challenges:

• Differentiate VoIP service from competitors
  
• Enable multiple sales channels
  
• Handle unique enterprise requirements
  
• Integrate with existing business services

Solutions:

• The full IPC solution suite
  
• Add capabilities as business evolves
  
• Make sales channels a competitive advantage
  
• Deliver capabilities to the customer

Compete Effectively in a Crowded Market
Deploying Commercial VoIP telephony no longer guarantees revenue growth, as the market is becoming saturated with traditional and new competitors looking to capture a piece of this large revenue opportunity. At the same time, business customers often view voice services as a commodity, and demand more from the service provider — yet want to pay less. To compete effectively means offering solutions that add value. Primal’s IPC Solution Suite for Commercial VoIP can help make your life easier and your business more successful.

No “One-Size-Fits-All” Approach
Business-class voice services are not a “one size fits all” proposition. Primal’s billing solutions are robust and provide the flexibility required to handle even the most challenging service package or customer contract arrangement. Our analytics and audit & compliance capabilities provide the insight required to increase profits, control costs, and meet stringent regulatory reporting requirements.

Sales channels are critical to success in the commercial voice service market. Our solutions not only ensure proper pricing and accounting between you and your channel partners, but also enable your partners to differentiate themselves in a crowded marketplace. We can empower your channel partners with capabilities that they can offer to their business customers that improve the customer experience and deliver added value.

Our solutions all share a sophisticated account hierarchy structure that enables innovative billing, analytical, and audit capability. All our solutions can be used for internal operations, as well as provided as tailored solutions for your channel partners or your end customers. Our solutions can be custom branded and tailored to each unique situation. Because we offer our services as a managed service, you can resell our services and create a new revenue stream with your channel partners.